FAQs for booked delegates

1. Why has FUTURE PropTech decided to postpone?
   FUTURE PropTech 2020 has been rescheduled to 28-29 October. With the well-being of attendees, partners and colleagues the number one priority, we decided that postponing the event was the only responsible course of action. The new dates will also ensure the best opportunity for you to meet and network with the global real estate industry.
2. Where and when will FUTURE PropTech now take place?
   FUTURE PropTech will now take place on 28-29 October 2020. It will still take place at Magazine, London.
3. Are my tickets valid on the new dates?
   Yes. If you purchased tickets prior to the date change, they have been automatically transferred to October. You do not need to do anything.
4. What is the refund policy if I cannot attend the new dates?
   In light of current events and for the security for our attendees and partners, we’ve updated our terms of service to provide more flexibility. What does this mean for you?
   • You have the option to change the name on your ticket at any time before the event start date.
   • If you are unable to make the new dates on 28 & 29 October, you will be able to transfer your ticket to 2021. The event will move back to Spring/Summer next year.
   • If you have any questions about the above or would like to discuss, please contact marianne@futureproptech.co.uk and we can advise further on your individual circumstance. We will endeavour to respond within 48 hours.
5. I have already booked my hotel and flights for the event in June, will I be reimbursed?
   FUTURE PropTech is not responsible for reimbursing you for your hotel and flights. We recommend reaching out to the hotel or airline directly.
6. Will the agenda change?
   We’re working hard to transition our speakers to the new dates. We will release more information in the coming weeks.
7. What safety measures are you taking for the event?
   Our number one priority is the safety of our attendees, partners and colleagues. We will continue to monitor and act upon advice from the UK Government and the World Health Organisation regarding COVID-19 and advise our attendees to do the same. There will be additional measures in place to safeguard your health and safety at the event including:
   • extra hygiene measures including availability of anti-bacterial disinfectants throughout the venue
   • onsite medical guidance and support, in the unlikely event it is required
   • our event team are on hand in advance of the event and onsite for any questions and for further information

   We will adapt our plans according to the latest developments and advice we receive.

8. When will FUTURE PropTech 2021 take place?
   FUTURE PropTech 2021 will be taking place in Spring/Summer 2021. Exact dates will be confirmed in due course.

For further information or any questions, please do not hesitate to contact us on info@futureproptech.co.uk.